Your privacy and the protection of your personal information is handled with great regard. The following text will inform you on how we use and manage the information collected at our site.
Customer Information
Once you make a purchase or request other information, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file.
This information is used to ensure a quick, efficient flow of products and services to you.
This information may also be used for other purposes as outlined below.
Postal Addresses
We may use your mailing address to send the catalog to keep you updated on our most current products and services.
Occasionally, we may make the names and addresses of our customer list available to carefully screened companies that offer products and/or services that may be of interest to you.
Email Addresses
Email addresses may be used to communicate information of interest to you. This includes Order Shipment/Tracking Information, Obsolete Part Bulletins, Service Change Information or other promotional emails. You may elect to opt out of any or all of these emails by completing the "Opt Out Form."
Emails may be sent us or an authorized agent working for us. All authorized agents operate with a confidentiality agreement. Information sent in this manner will always include "opt out" options.
Email addresses are never rented, sold or traded to third parties.
Other Uses of Customer Information
We are under contract to provide point of sale information to many of its product suppliers for market research and payment of commission to the supplier's agents.
If you have an open account with us, credit and payment history will periodically be shared with credit reporting agencies.
Customer information is also used for marketing and market research for us.
We will share customer information with government agencies if required by law.
Web Site Security
Our online payment is equipped with Secure Sockets Layer (SSL) technology. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the Internet. SSL provides 3 important services, all using public key techniques: Privacy, Authentication, and Message Integrity. Customer information sent is not discernible to anyone except the recipient.
Browsers that support the SSL encryption technology are called secure browsers. Online orders to us must be placed from a secure browser. Most Netscape Navigator (version 1.2 and later) and Microsoft Internet Explorer browsers (version 3.0 and later) are secure. Your browser will automatically enter the secure mode when you make purchases.
If you do not have a secure browser and would like to place orders, please review for alternative ordering methods. We are not liable or responsible for any loss or damage resulting from the use of a browser that is not secure.
When accessing our online order entry system using a secure browser, one can feel secure transmitting credit card or other confidential information sent over the Internet.
Please contact us if you have any questions, concerns or comments.
Note: We reserve the right to make changes to our privacy policy at any time without prior notification.